How we collect information:

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet through Google Analytics.

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We use Google Analytics to help us understand how our customers use the site, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

You can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout

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Why we collect information:

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When you conduct a transaction on our website, a contract is formed between you and us. As part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

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1. verify your identity for security purposes.

2. sell products to you.

3. provide you with our services.

4. provide you with suggestions and advice on purchases, products, services and how to obtain the most from using our website.

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We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

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We may contact you to notify you regarding your purchase, to troubleshoot problems with your purchase, to resolve a dispute, to collect fees or monies owed. For these purposes we may contact you via email or post.

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Where there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.

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We may also contact you for marketing purposes if consent has been given. Consent is given if you provide your email address through the Subscribe form on our website. Marketing emails will provide information on products and services. You can opt out of these emails at any time by clicking Unsubscribe at the bottom of an email, or by contacting us directly at hello@collect-me.co.uk

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How your information is stored:

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Cookies:

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Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. Like all other users of cookies, we may request the return of information from your computer when your browser requests a web page from our server. Cookies enable our web server to identify you to us and to track your actions and the pages you visit while you use our website. The cookies we use may last for a single visit to our site (they are deleted from your computer when you close your browser) or may remain on your computer until you delete them or until a defined period has passed.

Although your browser software enables you to disable cookies, we recommend that you allow the use of cookies to take advantage of the features of our website that rely on their use. If you prevent their use, you will not be able to use all the functionality of our website.

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How to withdraw consent:

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If you don’t want us to process your data anymore, please contact us at hello@collect-me.co.uk

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@collect-me.co.uk or if you are a member, you can amend your own details when you log in to your account pages.